SSJILI Privacy Policy — How We
Protect Your Data

1. Introduction

At SSJILI, we take your privacy seriously. This Privacy Policy explains how we collect, process, store, and protect your personal information when you use our website at ssjili.best, create a player account, deposit funds, or interact with any part of our platform. This policy applies to all users — whether you're browsing from BGC, playing from Cebu, or betting from Davao.

SSJILI acts as the Data Controller for all personal data collected through this platform. By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This policy is written in plain, easy-to-understand English so you know exactly what's happening with your data — walang nakatagong patibong. If you have questions, our Data Privacy Officer (DPO) is always happy to help.

2. Information We Collect

SSJILI collects only the information that is genuinely necessary to provide you with a safe, reliable, and enjoyable gaming experience. Here's a breakdown of what we collect and why:

Data Category	Examples	Purpose
Identity Data	Full legal name, date of birth, gender, nationality	Account registration, age verification, KYC compliance
Contact Data	Email address, Philippine mobile number, home address	Account communication, transaction notifications, support
Financial Data	GCash/Maya number, bank account details, card info (masked)	Processing deposits and withdrawals (₱ PHP only)
Verification Data	Government-issued ID (UMID, PhilSys, passport, driver's license)	KYC verification, AML compliance, fraud prevention
Technical Data	IP address, browser type, device ID, operating system	Security monitoring, fraud detection, platform optimisation
Usage Data	Game history, bet amounts, session duration, pages visited	Personalisation, responsible gaming monitoring, analytics
Communication Data	Live chat transcripts, email correspondence, support tickets	Customer service, dispute resolution, quality assurance

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or religious beliefs unless specifically required by law for identity verification purposes.

3. How We Use Your Data

SSJILI uses your personal data exclusively for legitimate purposes related to the operation of our platform and compliance with Philippine law. Specifically, we use your data to:

• Create and manage your SSJILI player account
• Process deposits and withdrawals in Philippine Peso (₱) through GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, BDO, BPI, UnionBank, and Visa/Mastercard
• Verify your identity and age as required by gaming regulations
• Detect and prevent fraud, money laundering, and other illegal activity in accordance with the Anti-Money Laundering Act (AMLA)
• Provide customer support and resolve disputes efficiently
• Send you transactional notifications (deposits, withdrawals, account alerts)
• Personalise your gaming experience and tailor promotions relevant to your preferences
• Monitor gameplay for responsible gaming purposes and apply protections when needed
• Comply with legal and regulatory obligations under PAGCOR, NPC, AMLC, and other relevant Philippine authorities
• Improve our platform, fix bugs, and conduct analytics to enhance service quality

4. Legal Basis for Processing

Under the Philippine Data Privacy Act, SSJILI must have a valid legal basis for processing your personal data. The bases we rely on are:

• Contractual Necessity: Processing is necessary to fulfil our obligations to you under the Terms and Conditions — for example, processing your deposits and withdrawals.
• Legal Obligation: We are required by law to collect and retain certain data for regulatory compliance, including PAGCOR reporting, AMLC suspicious transaction reports, and BSP financial regulations.
• Legitimate Interest: We process technical and usage data to prevent fraud, ensure platform security, and improve our services — where these interests do not override your rights.
• Consent: For optional data processing activities such as marketing communications, we rely on your explicit consent, which you can withdraw at any time.

5. Data Sharing & Disclosure

SSJILI does not sell, rent, or trade your personal data. We only share your information with third parties in the following limited circumstances:

• Payment Processors: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet operators, and card networks — to process your financial transactions securely.
• Identity Verification Services: KYC and AML compliance providers who assist in verifying your identity under Philippine law.
• Regulatory Authorities: PAGCOR, AMLC, NPC, and other government bodies when required by law, court order, or legal process.
• Technology Partners: Hosting providers, cybersecurity firms, and analytics platforms that support our platform operations under strict data processing agreements.
• Game Software Providers: Licensed game developers and live casino operators who power the games available on SSJILI, limited to technical data necessary for game delivery.

All third parties who receive your data are required to handle it in accordance with the Philippine Data Privacy Act and to implement appropriate security measures. We do not allow our partners to use your data for their own marketing purposes.

6. Cookies & Tracking Technologies

SSJILI uses cookies and similar tracking technologies to make our platform work properly and to give you a better experience. Here's what we use:

• Essential Cookies: Required for the platform to function — these handle your login session, keep you logged in while you play, and secure your account. You cannot disable these without affecting platform functionality.
• Performance Cookies: Help us understand how players use the platform — which pages are popular, where errors occur, and how fast pages load. All data is aggregated and anonymised.
• Functional Cookies: Remember your preferences such as language settings, preferred payment method, and game display options.
• Analytics Cookies: We use privacy-compliant analytics to measure overall usage patterns and improve our platform. No individual profiling is conducted.

You can manage your cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect how SSJILI works on your device.

7. Data Retention

SSJILI retains your personal data for as long as necessary to fulfil the purposes described in this policy, and to comply with our legal and regulatory obligations. Specific retention periods include:

• Account data: Retained for the duration of your account and for 5 years after account closure, as required by PAGCOR and AMLC regulations.
• Financial transaction records: Retained for a minimum of 10 years in accordance with BSP and AMLC requirements.
• KYC documents: Retained for 5 years after the end of the business relationship.
• Customer support communications: Retained for 3 years for dispute resolution and quality assurance purposes.
• Marketing consent records: Retained until you withdraw consent, plus 1 year for compliance records.

Once data is no longer required, SSJILI securely deletes or anonymises it in accordance with our data disposal procedures.

8. Security Measures

Protecting your data is a top priority at SSJILI. We have implemented multiple layers of security to safeguard your personal information against unauthorised access, disclosure, alteration, and destruction:

• SSL/TLS Encryption: All data transmitted between your device and our platform is encrypted using industry-standard protocols.
• Two-Factor Authentication (2FA): Optional but strongly recommended for all player accounts — especially before processing withdrawals.
• Access Controls: Only authorised SSJILI personnel with a legitimate need can access player data, governed by strict role-based access policies.
• Regular Security Audits: Our platform undergoes periodic third-party security assessments and penetration testing.
• Fraud Monitoring: Real-time automated systems monitor for suspicious activity and flag unusual transactions for manual review.
• Data Breach Response: In the unlikely event of a data breach, SSJILI has a documented incident response plan. We will notify affected users and the NPC within 72 hours of discovering a breach, as required by the DPA.

9. Your Privacy Rights

Under the Philippine Data Privacy Act (RA 10173), you have the following rights regarding your personal data held by SSJILI:

• Right to be Informed: The right to know how your data is collected, used, and shared — which is exactly what this policy provides.
• Right to Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: If any of your data is inaccurate or outdated, you have the right to have it corrected.
• Right to Erasure: You may request deletion of your personal data, subject to our legal retention obligations.
• Right to Object: You can object to certain types of processing, particularly marketing communications.
• Right to Data Portability: You may request your data in a structured, machine-readable format where technically feasible.
• Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with the National Privacy Commission (NPC) at privacy.gov.ph.

To exercise any of these rights, please contact our Data Privacy Officer at support@ssjili.best with the subject line "Privacy Rights Request." We will respond within 5 business days.

10. Children's Privacy

SSJILI is strictly an adult gaming platform. We do not knowingly collect or process personal data from individuals under the age of 21, as required by Philippine gaming regulations. If we discover that a minor has registered an account, we will immediately suspend the account, delete all associated personal data, and forfeit any balances.

If you are a parent or guardian and believe your child has created an SSJILI account, please contact us immediately at support@ssjili.best so we can take action.

11. Changes to This Policy

SSJILI may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this page
• Display a notice on the SSJILI homepage or within your account dashboard
• Send a notification to your registered email address for material changes

We encourage you to review this policy periodically — it's important to stay informed about how your data is being handled. Your continued use of SSJILI after any changes are posted constitutes your acceptance of the updated Privacy Policy.

12. Contact & Data Privacy Officer

SSJILI has appointed a Data Privacy Officer (DPO) responsible for overseeing our compliance with the Philippine Data Privacy Act. For any privacy-related inquiries, requests, or complaints, please reach out:

• Email: support@ssjili.best (subject: "Privacy Request")
• Live Chat: Available 24/7 on ssjili.best
• Response Time: Within 5 business days for formal privacy requests

For complaints that remain unresolved after contacting us, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines.